Privacy Policy

This Privacy Policy explains how Sur Sarathi Foundation collects, uses, discloses, and safeguards your personal information when you visit this website and when you submit forms for contact, volunteering, or donations.

Effective Date

Effective Date: 23 March 2026

1. Information We Collect

  • Contact form: name, email, phone, and message.
  • Volunteer form: name, email, phone, city, role, availability, and message.
  • Donation form: name, email, phone, and PAN (entered to unlock payment details on the website).
  • Technical data: IP address, browser type/version, device information, pages visited, and approximate usage data.

2. How We Use Your Information

  • To respond to your inquiries and provide requested information.
  • To process volunteer and donation requests and maintain internal records.
  • To communicate with you about updates related to your submission.
  • To comply with legal obligations and regulatory requirements.

3. How We Share Information

We do not sell your personal information. We may share it with trusted service providers only to support our operations (for example, email delivery/SMTP and hosting providers).

  • Service providers: companies that help us send emails, host our website, and deliver content.
  • Legal/regulatory authorities: if required by law or to protect rights, safety, or compliance.

4. Payment Information

Donations are made through UPI, net banking, or bank transfer via your own payment app/bank. We do not receive your payment credentials (such as card/bank login details) through this website. If you submit donation details, we use them to reconcile donations and notify our administrators.

5. Cookies and Similar Technologies

The website may use cookies or similar technologies for basic functionality and to improve user experience. Embedded third-party content and links (such as social media) may also set cookies through their own services.

6. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information. However, no method of transmission over the internet is 100% secure.

7. Your Rights

  • Access, correct, or request deletion of personal data (where applicable).
  • Withdraw consent where processing is based on consent.
  • Object to or restrict certain processing activities (where applicable).

To make a request, contact us using the details in the “Contact Us” section below.

8. International Users

If you access the website from outside your country, your information may be transferred to, stored, and processed in other jurisdictions where our service providers operate.

9. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy, contact:

  • Email: sursarathifoundation@gmail.com
  • Address: 204, Minoti Apartment, 270 Dhanwantari Nagar, Indore (M.P.) — 452 012